{"journal":{"journal_id":7883,"issn":"1757-5818","eissn":"1757-5826","name_en":"Journal of Service Management","name_short":null,"name_zh":null,"first_year":2019,"last_year":2026,"n_years":7,"latest_if":8.5,"latest_if_year":2025,"first_partition":3,"last_partition":3,"trend":"stable","xr_partition":1,"xr_year":2026,"has_warning":false,"has_risk":false,"legacy_only":false,"jcr_quartile":1,"jcr_year":2026,"jcr_subjects":1},"current":{"journal_id":7883,"year":2026,"source":"xinrui","partition":1,"is_top":false,"is_review":false,"oaj":false,"open_access":false,"wos_index":null,"wos_status":"normal","tags":[],"seq":51,"macro":"管理学"},"meso":[],"history":[{"year":2025,"partition":3,"is_top":false,"macro":"管理学"},{"year":2023,"partition":2,"is_top":false,"macro":"管理学"},{"year":2022,"partition":2,"is_top":false,"macro":"管理学"},{"year":2021,"partition":2,"is_top":false,"macro":"管理学"},{"year":2020,"partition":2,"is_top":false,"macro":"管理学"},{"year":2019,"partition":3,"is_top":false,"macro":"管理学"}],"if_single":[{"if_year":2025,"value":8.5,"edition":2026}],"if_editions":[{"year":2025,"if_avg3":null,"citations":4845.0}],"warnings":[],"aliases":[{"alias":"Journal of Service Management","alias_type":"primary","src":"upgraded"}],"similar":[{"journal_id":1406,"name_en":"ADMINISTRATIVE SCIENCE QUARTERLY","issn":"0001-8392","partition":1,"is_top":true,"warn":false,"shared":1},{"journal_id":3613,"name_en":"INTERNATIONAL JOURNAL OF PROJECT MANAGEMENT","issn":"0263-7863","partition":1,"is_top":true,"warn":false,"shared":1},{"journal_id":15016,"name_en":"Journal of Hospitality Marketing & Management","issn":"1936-8623","partition":1,"is_top":true,"warn":false,"shared":1},{"journal_id":8539,"name_en":"LEADERSHIP QUARTERLY","issn":"1048-9843","partition":1,"is_top":true,"warn":false,"shared":1},{"journal_id":16136,"name_en":"JOURNAL OF APPLIED PSYCHOLOGY","issn":"0021-9010","partition":1,"is_top":true,"warn":false,"shared":1},{"journal_id":7941,"name_en":"Journal of Family Business Strategy","issn":"1877-8585","partition":1,"is_top":true,"warn":false,"shared":1},{"journal_id":11915,"name_en":"Business Strategy and the Environment","issn":"0964-4733","partition":1,"is_top":true,"warn":false,"shared":1},{"journal_id":16094,"name_en":"GENDER WORK AND ORGANIZATION","issn":"0968-6673","partition":1,"is_top":true,"warn":false,"shared":1}],"similar_year":2025,"jcr":[{"subject":"MANAGEMENT","quartile":1,"citations":4845,"index_version":"SSCI","if_value":8.5,"if_year":2025,"year":2026}],"jcr_years":[2026],"jcr_year":2026,"plan":{"cas":[2025,"cas"],"xinrui":[2026,"xinrui"],"jcr":2026,"cas_years":[2025,2023,2022,2021,2020,2019],"xinrui_years":[2026]},"plan_rows":{"cas":{"journal_id":7883,"year":2025,"source":"cas","partition":3,"is_top":false,"is_review":false,"oaj":false,"open_access":false,"wos_index":"SSCI","wos_status":"normal","tags":[],"seq":null,"macro":"管理学"},"xinrui":{"journal_id":7883,"year":2026,"source":"xinrui","partition":1,"is_top":false,"is_review":false,"oaj":false,"open_access":false,"wos_index":null,"wos_status":"normal","tags":[],"seq":51,"macro":"管理学"}},"mode":"latest","year":2026,"source":"xinrui","editions":[{"year":2026,"source":"xinrui","partition":1,"seq":51,"macro":"管理学"},{"year":2025,"source":"cas","partition":3,"seq":null,"macro":"管理学"},{"year":2023,"source":"cas","partition":2,"seq":null,"macro":"管理学"},{"year":2022,"source":"cas","partition":2,"seq":null,"macro":"管理学"},{"year":2021,"source":"cas","partition":2,"seq":null,"macro":"管理学"},{"year":2020,"source":"cas","partition":2,"seq":null,"macro":"管理学"},{"year":2019,"source":"cas","partition":3,"seq":null,"macro":"管理学"}],"submission":{"entry":{"homepage_url":null,"submission_url":null,"submission_kind":null,"author_guide_url":null,"confidence":null,"checked_at":null},"cost":{"is_oa":"NO","required":null,"apc_min":null,"apc_max":null,"currency":null,"usd_est":null,"note":null,"waiver":null,"other_charges":null},"timeline":{"first_decision_days":null,"to_accept_days":null,"online_weeks":null,"text":null,"kind":null,"acceptance_rate_pct":null},"publishing":{"publisher":"Emerald Publishing Limited","country":"United Kingdom","language":null,"issn_print":null,"issn_electronic":null},"keywords":{"topics":"Customer Service Quality and Loyalty; Service and Product Innovation; Digital Marketing and Social Media; Consumer Retail Behavior Studies; Consumer Behavior in Brand Consumption and Identification; AI in Service Interactions; Technology Adoption and User Behaviour; Job Satisfaction and Organizational Behavior; Innovation and Knowledge Management; Outsourcing and Supply Chain Management; Sharing Economy and Platforms; Innovative Approaches in Technology and Social Development; Emotional Labor in Professions; Psychology of Social Influence; Innovation and Socioeconomic Development; Management and Organizational Studies; Social Robot Interaction and HRI; Quality and Supply Management; Environmental Sustainability in Business; Information Systems Theories and Implementation; Digital Platforms and Economics; Ethics and Social Impacts of AI; Persona Design and Applications; Digital Transformation in Industry; Mental Health and Patient Involvement","scope_text":null,"article_types":null},"completeness":28,"updated_at":"2026-09-16T14:23:27.695223+00:00"}}