主题词：Service-Oriented Architecture and Web Services; Business Process Modeling and Analysis; Advanced Software Engineering Methodologies; Software Engineering Research; Software Engineering Techniques and Practices; Semantic Web and Ontologies; Model-Driven Software Engineering Techniques; Information Technology Governance and Strategy; Anomaly Detection Techniques and Applications; Network Security and Intrusion Detection; Big Data and Business Intelligence; Software System Performance and Reliability; IoT and Edge/Fog Computing; ERP Systems Implementation and Impact; Cloud Computing and Resource Management; Software Reliability and Analysis Research; Technology Adoption and User Behaviour; Multi-Criteria Decision Making; Digital Marketing and Social Media; Software Testing and Debugging Techniques; Data Management and Algorithms; Service and Product Innovation; Advanced Malware Detection Techniques; Collaboration in agile enterprises; Advanced Database Systems and Queries