主题词：Technology Adoption and User Behaviour; Digital Marketing and Social Media; Big Data and Business Intelligence; Service-Oriented Architecture and Web Services; Business Process Modeling and Analysis; Knowledge Management and Sharing; Information Technology Governance and Strategy; Information and Cyber Security; Semantic Web and Ontologies; Digital Platforms and Economics; Customer Service Quality and Loyalty; Data Quality and Management; Information Systems Theories and Implementation; Advanced Database Systems and Queries; Cybercrime and Law Enforcement Studies; Complex Network Analysis Techniques; Blockchain Technology Applications and Security; Network Security and Intrusion Detection; Ethics and Social Impacts of AI; AI in Service Interactions; ERP Systems Implementation and Impact; Privacy, Security, and Data Protection; E-Government and Public Services; Outsourcing and Supply Chain Management; ICT Impact and Policies