主题词：Customer Service Quality and Loyalty; Technology Adoption and User Behaviour; Consumer Retail Behavior Studies; Digital Marketing and Social Media; Consumer Behavior in Brand Consumption and Identification; FinTech, Crowdfunding, Digital Finance; Financial Literacy, Pension, Retirement Analysis; Islamic Finance and Banking Studies; Microfinance and Financial Inclusion; Digital Platforms and Economics; Banking stability, regulation, efficiency; Financial Markets and Investment Strategies; Corporate Finance and Governance; Insurance and Financial Risk Management; Housing Market and Economics; Consumer Market Behavior and Pricing; Sharing Economy and Platforms; Securities Regulation and Market Practices; Corporate Social Responsibility Reporting; Decision-Making and Behavioral Economics; Service and Product Innovation; Customer churn and segmentation; Marketing and Advertising Strategies; ICT Impact and Policies; Business Strategy and Innovation